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PLA received excellent reviews from the software engineers who participated in the accent reduction workshops they conducted for us. They helped the software engineers become better able to communicate with speakers of American English. At the same time, they showed a great respect for the engineers’ language and culture.

Kishore Deshpande, President
Universal Software, Chelmsford, Massachusetts

PLA has been providing ongoing English as a second language classes at our hotel for almost three years. During this time, we have noticed a definite improvement in our associates' English. They love the classes and consider them an important benefit of working here. As a manager, I also appreciate PLA's adaptability and responsiveness to our particular needs.

Cathleen Wardley

…the fast response by Prince Lou to our tight timelines [was impressive]. Given very little notice, the instructors administered personalized skill evaluations and began well-structured classes within a week. They were very involved with each student’s needs and included Polaroid business documentation with the training materials.

Elizabeth Foote, Individual and Organization Effectiveness, Polaroid Corporation

I have worked with PLA in 4 different organizations for the last 10 years. In each instance Eileen Lou has demonstrated a sincere interest in creating a partnership with the organization I represented -- to really understanding our business and our culture. Flexible and creative, her willingness to customize and tailor her services to our needs has proven invaluable to me on many occasions.

Her demeanor is simultaneously upbeat and fun yet professional -- just the right blend to put our employees at ease and to encourage maximum learning. As a business professional, I appreciate that Eileen provides me with metrics that easily explain the value of the training being conducted and that she has a keen awareness of the bottom-line contribution that this training is designed to affect.

Carla Patalano, Human Resources Specialist